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Frequently Asked Questions
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1. Can the YMCA help me learn English?
If you are a landed immigrant or a convention refugee 18 years of age or older, you qualify for the YMCA Language Assessment and Referral Centre program.  This program can help you improve your English language skills.
2. Is your language program free?
Yes, the language program is completely free.
3. How does your language program work?
To apply for the YMCA language program, please call us at (416) 925-5462.  When you call, we will schedule you for an appointment to take an English language test. 

When you come in for your test, please bring immigration documents that show you are a landed immigrant or convention refugee.  After you take the test, we will decide which level you are in.  There are five levels in the program, ranging from Basic to Intermediate English. 

Once you finish Level 5, you receive an English language certificate.  This certificate is not a diploma, as our language program is not an academic program.  Instead, it is funded by Citizenship & Immigration Canada to help newcomers learn English for free.

4. How can I book an appointment for a language test?
Simply call us from Monday to Friday at (416) 925-5462 between 8:30 a.m. and 4:30 p.m.  We have four locations to serve you: downtown Toronto, Scarborough, North York, and Rexdale.  You can book an appointment from Monday through Saturday.  We also offer evening appointments.
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5. How long is the test?
The test can take between one and half and three hours to complete. Once you finish your test, the assessor will calculate your score and help you find the most appropriate class. This process usually takes 15 to 30 minutes.
6. Do I have to wait a long time before I can start taking English lessons?
In most cases, you can begin school the day after your test. If the class you wish to attend is full, then the assessor will provide you with other options. You do have the option of putting your name on a wait list for the class of your choice.
7. Once I start classes, can I change schools?
Yes, if you need to change schools, we can help you find another school that will better meet your needs. You will need to call your assessor or visit one of our Assessment Centres.
8. Can I use my existing school documents to apply for a Canadian school or job?

Before using your existing school documents, you may want to have them evaluated.  There are three places that can help you:

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9. Can the YMCA help me find a job?
Yes. We offer a wide range of employment services to help you learn about the Canadian job market, get job training, and even start your own business. Find out more about how we can help you get a job now.

10. Can you help me get settled in Canada?
The YMCA is committed to strengthening the connections between all the people in our community.  To meet this goal, we work with newcomers to help you settle into your new life in Canada.  Learn more about getting settled today.
11. How can I meet other people in my community?
Moving to a new country can be difficult, especially if you do not know a lot of people. The YMCA of Greater Toronto can help. Visit your local YMCA Health, Fitness & Recreation Centre to learn how you can participate in a fitness class or other health program, and meet other people in your community. You can also meet new people and learn new skills by volunteering with the YMCA.

12. Do you offer programs for my children?
Yes. The YMCA of Greater Toronto offers a wide range of programs for children, including child care services and summer camps. We even help older children learn the leadership skills they need to succeed.

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13. What happens if I cannot afford your programs or services?
As a charity that serves all segments of our community, the YMCA of Greater Toronto provides financial assistance for all of our programs. Thanks to the generosity of our donors, members, community partners, corporate partners, volunteers, and staff, no one is denied access to a YMCA program simply because they cannot pay the full fee. If you would like to apply for financial assistance, please let the YMCA know when you call to ask about our programs or at the time of registration. Together, we can provide all our members with opportunities for personal growth, community involvement, and leadership.

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